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Communicating Effectively in Difficult Situations - Masterclass - MC0007
Monday 26th April 2021, Tuesday 11th May 2021 or Monday 17th May 2021

This one day interactive masterclass is aimed at healthcare professionals who want to practice and improve their personal communication skills.

This masterclass is commissioned by Health Education England as part of its continuing workforce development (CWD) portfolio. If you are interested in participating, please complete the application form and gain authorisation from your Line Manager and your Trust Training Coordinator.

GUIDANCE NOTES

STUDY LEAVE APPROVAL FORM

 

 

If you have any questions or queries about this module please contact us via email at NSBackOffice@northumbria.ac.uk or call (0191) 4060901.

In addition to the physical aspects of their disease, many people with chronic or life limiting illness face major psychological issues. Practitioners working in this demanding environment encounter challenging inter-professional as well as personal communication situations frequently.

By listening and talking, health professionals play an important role in helping patients, clients, carers and colleagues make the many adjustments required along the way.

Primarily, this one day masterclass invites practitioners to reflect and subsequently advance their personal communication skills with this client group, their family and colleagues. The teaching on this masterclass will be experiential and therefore there is an expectation of student participation throughout the day.

Course Information

Award Type Masterclass

Mode of Study
One Day Course - Day Release

Location
Coach Lane Campus

Start Monday 26th April 2021, Tuesday 11th May 2021 or Monday 17th May 2021

Sector
Health, Sport and Social Care

This one day interactive masterclass is aimed at healthcare professionals who want to practice and improve their personal communication skills.

Applicants must be registered healthcare professionals.

1. Reflect upon personal strengths and weaknesses with regard to communication.

2. Reflect critically upon the application of effective communication skills and strategies with patients and their relatives/significant other.

3. Critically evaluate an aspect of interpersonal care and identify opportunities for practice development

If you have any questions or queries about this module please contact us via email at NSBackOffice@northumbria.ac.uk or call (0191) 4060901.

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Please register your interest for this course and we will be in touch once we have confirmed dates.
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