Annette is Head of Library Collection and Digital
Services and manages the Collections, Discovery and Access, and Content
Delivery and Copyright teams in the University Library. These teams provide
print and digital services that ensure students, staff and researchers can
discover and access resources they need to support their learning, teaching and
research at Northumbria. These services include the Library Collection, Library
Search, the University's Reading List service and the University Library
online.
After graduating with a BA (Hons) in English Language and
Literature from Hull University in 1994, Annette completed a postgraduate
programme in Anglo-Saxon Studies at Newcastle University in 1997, followed by
an MA in Information and Library Management at Northumbria in 1998.
She began her career in academic librarianship at
Manchester Metropolitan University Library in 1998 and worked in a number of
roles across the Library service in her 10 years there. She became part of the
MMU Library's senior management team as Service Manager responsible for
electronic service development in 2004.
Annette joined Northumbria University Library in 2009 and
held the senior management roles of Digital Library Services Manager and
Content Services Manager before becoming Head of Library Collection and Digital
Services in 2015. In her career at Northumbria she has been responsible for
working with colleagues across the University to lead several significant
service changing projects, including the establishment of the University's
Reading List service, and the University transformation project to change
library management systems.
annette.coates@northumbria.ac.uk
