Surveys

Module Surveys

All undergraduate and postgraduate taught students are asked to complete feedback surveys at the end of each module. The feedback is viewed by Module Leaders and comments or suggestions are assessed and built into future module delivery where possible. 

Programme Level Surveys

In addition to module evaluation questionnaires, undergraduate and postgraduate taught students are asked to complete feedback surveys at the end of each taught level of study, unless exempt. The feedback is used to deliver holistic insights for programme leaders for the programme as a whole. 

National Student Survey (NSS)

Northumbria University works with the Students' Union to actively encourage and promote participation in the National Student Survey (NSS). Responses are received and analysed for consideration in programme design and delivery, and allow us to benchmark our performance against the national picture. For further details on the NSS click here.

Postgraduate Taught Experience Survey (PTES)

The Postgraduate Taught Experience Survey or PTES is a national survey of postgraduate taught students inviting them to comment on their course and experience. The questionnaire takes around 15 minutes to complete. The Postgraduate Taught Experience Survey is your chance to tell us your thoughts about your course. The results help us compare how we are doing with other institutions, to make changes that will improve what we do in future and to keep doing the things that you value. This will help improve the experience of students like you in the future.

Eligible students will receive an e-mail from 'Northumbria University Surveys' containing a link to the questionniare.

Processing and retention of survey data

Learning & Teaching surveys are conducted as part of our contractual relationship with you as a student of Northumbria University. This means that while we are contractually permitted to send Learning and Teaching surveys to you, but are under no obligation to complete them. The University places great value in the opinion of students to enable comments and suggestions to be assessed and built into the future delivery of modules and programmes where possible.

Responses to Learning and Teaching surveys will be retained on University systems and aligned with demographic information already held by the University in order to identify key areas for enhancement with the goal of improving your experience at Northumbria University.

The University operates a ‘non-anonymous’ survey system which is confidential (i.e. your individual responses are not conveyed to any academic staff, but will be collated together in an anonymous report). However, the administrative team is able to track responses back to you to support data integrity within the evaluation system and potential safeguarding or welfare issues that arise from your response.

The University's policy on student consultation and surveys can be found by internal staff here.