The Living Lab

The Living Lab (led by Wilson, Martin, Jamieson) is an approach to innovating relationships between stakeholders in multi-agency, cross-collaboration contexts. The Lab team have successfully enabled organisations working with challenges as diverse as flooding and innovation services in the health service.

The Lab method works by engaging stakeholders in a co-production process, to support long-term strategic planning based on the interests of the members of the wider network, moving beyond the often narrow prescriptive, understandings and interests of the policy makers or of the organisations. It achieves this through the representation of projects and programmes using a range of visualisation and modelling techniques supported by a suite of open source and creative commons tools. The Living Lab is a member of the European Network of Living Labs (ENoLL) with relationships with HEIs across the world including Monash, Tallinn, Turku, Karlstad, Ghent, Aalto, Wroclaw and Newcastle amongst others. Their recruitment has enabled this area to absorb much of the work around the former Digital Business research area into the challenges and potential disruptors in such diverse areas as health care and record keeping and information communication networks.

Current work includes Service Innovation in the EU (Horizon 20/20 CoSIE project), the Well Citizen Strand on the Centre for Digital Citizens and engagement with a range of projects looking at improving engagement in planning and construction including the IC3 hub and BIM. Past work includes digital records and learning health systems for care in the NHS (including the Great North Care Record and regional TRE project) and work on the NE-LEP Business Growth hub.

Public Policy and Public Management (3PM)

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RESEARCH EXCELLENCE FRAMEWORK 2021

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