Human-Computer Interaction (HCI) is a field of study focusing on the interaction between humans and computers. The way that social life is organised influences the computer interfaces that we design – HCI traditionally concerns itself with satisfying user needs and requirements based on our social interactions. But, technologies also change (sometimes fundamentally) the things that we do and how we do them in the course of our everyday lives. Sometimes this is deliberate and driven by opposing value systems, as in the case of the use of interactive technologies in supporting revolution, activism, citizen science for advocacy e.g. for social change. Sometimes new technologies enable and bring about new forms of living, working, or participation in civic society that disrupt existing ones, as with Uber, AMT, and social networking platforms like Twitter.
In this module you will specifically explore how to design, develop and evaluate technologies for social change, from a human-centred perspective.
Indicative topics that we will cover include (but are not limited to):
Principles of Human-Centred Design for interactive technologies
Understanding people, context, and social life: Theories, Social media, Instrumented environments
Mock-ups, Prototyping and User Interface tools and toolkits
Participatory design
Designing to provoke: Adversarial design, Critical design
Designing for the future: Speculative design, Design fiction
Interaction qualities and experiences: Slow technology, Designing for Non-use, Counterfunctional design
Evaluation techniques: Action research, Field studies, Usability labs (eye tracking)
Specific Application Areas: HCI and environmental sustainability, ICT for Development (ICT4D), The future of: Health, Work, Money, Digital Civics
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